{"id":40,"date":"2021-04-17T22:07:35","date_gmt":"2021-04-17T22:07:35","guid":{"rendered":"https:\/\/freshgreens.co\/?page_id=40"},"modified":"2023-05-02T18:25:48","modified_gmt":"2023-05-02T18:25:48","slug":"help","status":"publish","type":"page","link":"https:\/\/freshgreens.co\/help\/","title":{"rendered":"Help"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.16″ background_color=”#f3f3f1″ background_image=”https:\/\/freshgreens.co\/wp-content\/uploads\/2021\/04\/spice-shop-55.jpg” background_position=”bottom_center” custom_padding=”||10vw||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_font=”Montserrat|800|||||||” header_text_color=”#000000″ header_font_size=”100px” header_line_height=”1.2em” header_font_size_tablet=”40px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Contact Us<\/h1>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#116735″ custom_padding=”80px|60px|80px|60px|true|true” custom_padding_tablet=”50px|30px|50px|30px|true|true” custom_padding_phone=”30px|20px|30px|20px|true|true” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Montserrat|800|||||||” text_font_size=”30px” text_line_height=”1.2em” link_text_color=”#ffffff” header_3_font=”|700||on|||||” header_3_font_size=”16px” header_3_letter_spacing=”2px” header_3_line_height=”1.8em” background_layout=”dark” custom_padding=”10px||10px||true|false” text_font_size_tablet=”22px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” header_3_font_size_tablet=”14px” header_3_font_size_phone=”12px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Phone Number<\/h3>\n

416-972-9277<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Montserrat|800|||||||” text_font_size=”30px” text_line_height=”1.2em” link_text_color=”#ffffff” header_3_font=”|700||on|||||” header_3_font_size=”16px” header_3_letter_spacing=”2px” header_3_line_height=”1.8em” background_layout=”dark” custom_padding=”10px||10px||true|false” text_font_size_tablet=”22px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” header_3_font_size_tablet=”14px” header_3_font_size_phone=”12px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Open Every Day<\/h3>\n

8AM – 5PM<\/p>\n

[\/et_pb_text][et_pb_button button_url=”#contact” button_text=”Send a Message” button_alignment=”left” button_alignment_tablet=”center” button_alignment_last_edited=”off|phone” _builder_version=”4.16″ custom_button=”on” button_text_size=”16px” button_bg_color=”rgba(0,0,0,0)” button_border_width=”0px” button_border_radius=”0px” button_letter_spacing=”2px” button_font=”|700||on|||||” button_use_icon=”off” background_layout=”dark” custom_margin=”30%||||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”18px|0px|18px|0px|true|true” custom_padding_tablet=”14px||14px||true|true” custom_padding_phone=”12px||12px||true|true” custom_padding_last_edited=”on|phone” button_text_size_tablet=”14px” button_text_size_phone=”12px” button_text_size_last_edited=”on|phone” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”2px” box_shadow_color=”#ffffff” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”off|hover” button_text_color__hover=”#fe1707″ box_shadow_color__hover_enabled=”off|hover” box_shadow_color__hover=”#fe1707″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.16″ background_color=”#f3f3f1″ background_image=”https:\/\/freshgreens.co\/wp-content\/uploads\/2021\/04\/spice-shop-56.png” background_size=”initial” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_2_font=”Montserrat|800|||||||” header_2_text_color=”#000000″ header_2_font_size=”50px” header_2_line_height=”1.2em” z_index=”2″ text_orientation=”center” header_2_font_size_tablet=”35px” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

F.A.Q.<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#ffffff” open_toggle_background_color=”#28221d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#28221d” _builder_version=”4.16″ toggle_font=”|700||on|||||” toggle_letter_spacing=”2px” toggle_line_height=”1.8em” body_text_color=”#ffffff” body_line_height=”2em” toggle_font_size_tablet=”” toggle_font_size_phone=”14px” toggle_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”How long will it take for my order to arrive?” open=”off” _builder_version=”4.16″ global_colors_info=”{}”]Orders within Canada are shipped via Canada Post. We try to ship orders within two business days, but occasionally we will be backlogged. Please check our online store for such notices. Parcels usually take 5-7 business days after being shipped to reach most locations in Canada.[\/et_pb_accordion_item][et_pb_accordion_item title=”Are sprouts safe to eat?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n

Sprouts, like any fresh live food, carry a small risk of pathogen contamination, but we take it very seriously. Each lot is sampled as it arrives in our warehouse. Samples are sent to an independent lab to be sprouted and tested for salmonella and E. coli.<\/p>\n

We sell only certified organic seeds, which have been a vital source of nutrition for many civilizations over the past 5000 years. Sprouts have the highest amount of vitamins, minerals, and enzymes of any food per calorie unit to bolster the immune system.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Where does your seed come from?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]The Fresh Greens Company is partnering with other organic farmers who produce high-quality sprouting seed. About 85% of our seed comes from organic farms in Canada. [\/et_pb_accordion_item][et_pb_accordion_item title=”Are your seeds and products non-GMO?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n

We\u2019re so glad to hear that you\u2019re aware of the danger of GMOs in our food system, and that you\u2019re actively working to consume foods that are GMO-free!<\/p>\n

Yes, all of the seeds we sell are non-GMO and certified organic.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”You are out of stock of my favorite seed! When will it be back in stock?” _builder_version=”4.16″ global_colors_info=”{}” open=”on”]Sign up to our newsletter at the bottom of this page for updates.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Playfair Display||on||||||” text_text_color=”#000000″ text_font_size=”34px” text_line_height=”2em” max_width=”700px” module_alignment=”center” text_font_size_tablet=”26px” text_font_size_phone=”22px” text_font_size_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

Still not finding what you’re looking for? Feel free to contact us at anytime.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”#contact” button_text=”Contact Us” button_alignment=”left” button_alignment_tablet=”center” button_alignment_last_edited=”off|tablet” _builder_version=”4.16″ custom_button=”on” button_text_size=”16px” button_text_color=”#000000″ button_bg_color=”rgba(0,0,0,0)” button_border_width=”0px” button_border_radius=”0px” button_letter_spacing=”2px” button_font=”|700||on|||||” button_use_icon=”off” custom_margin=”40px||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”18px|0px|18px|0px|true|true” custom_padding_tablet=”14px||14px||true|true” custom_padding_phone=”12px||12px||true|true” custom_padding_last_edited=”on|phone” button_text_size_tablet=”14px” button_text_size_phone=”12px” button_text_size_last_edited=”on|phone” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”2px” box_shadow_color=”#000000″ locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#fe1707″ box_shadow_color__hover_enabled=”on|hover” box_shadow_color__hover=”#fe1707″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Contact Form” module_id=”contact” _builder_version=”4.16″ background_color=”#f3f3f1″ background_enable_image=”off” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ max_width=”800px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_contact_form use_spam_service=”on” recaptcha_list=”Default-0″ recaptcha_min_score=”0.7″ email=”hello@freshgreens.co” title=”Send Us a Message” custom_message=”%%Name%%||et_pb_line_break_holder||%%Phone%%||et_pb_line_break_holder||%%Email%%||et_pb_line_break_holder||%%Reason%%||et_pb_line_break_holder||%%Message%%” success_message=”Thanks! Your message has been sent and we will try and reply within 24 to 48 hours.” _builder_version=”4.16″ _unique_id=”c852d276-48a0-4839-bc0e-c3e64cc32e5b” form_field_background_color=”#ffffff” form_field_custom_padding=”|25px||25px|false|true” title_level=”h2″ title_font=”Montserrat|800|||||||” title_text_color=”#000000″ title_font_size=”50px” title_line_height=”1.2em” form_field_font_size=”16px” form_field_line_height=”2em” custom_button=”on” button_text_size=”16px” button_text_color=”#000000″ button_bg_color=”rgba(0,0,0,0)” button_border_width=”0px” button_border_radius=”0px” button_letter_spacing=”2px” button_font=”|700||on|||||” button_use_icon=”off” button_custom_padding=”18px|0px|18px|0px|true|true” button_custom_padding_tablet=”14px||14px||true|true” button_custom_padding_phone=”12px||12px||true|true” button_custom_padding_last_edited=”on|phone” title_font_size_tablet=”35px” title_font_size_phone=”25px” title_font_size_last_edited=”on|phone” button_text_size_tablet=”14px” 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button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer” _builder_version=”4.9.2″ background_color=”#f3f3f1″ background_image=”https:\/\/freshgreens.co\/wp-content\/uploads\/2021\/05\/microgreens-img-min-scaled.jpeg” global_module=”77″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”rgba(255,255,255,0.79)” custom_padding=”80px|60px|80px|60px|true|true” custom_padding_tablet=”50px|30px|50px|30px|true|true” custom_padding_phone=”30px|20px|30px|20px|true|true” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Montserrat|800|||||||” text_font_size=”30px” 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Email<\/h3>\n

Send us a message<\/a><\/p>\n

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Phone Number<\/h3>\n

416-972-9277[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Montserrat|800|||||||” text_text_color=”#000000″ text_font_size=”30px” text_line_height=”1.2em” header_3_font=”|700||on|||||” header_3_text_color=”#fe1707″ header_3_font_size=”16px” header_3_letter_spacing=”2px” header_3_line_height=”1.8em” custom_padding=”10px||10px||true|false” text_font_size_tablet=”22px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” header_3_font_size_tablet=”14px” header_3_font_size_phone=”12px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Open Every Day<\/h3>\n

8AM – 5PM<\/p>\n

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Contact UsPhone Number 416-972-9277Open Every Day 8AM – 5PMF.A.Q.Orders within Canada are shipped via Canada Post. We try to ship orders within two business days, but occasionally we will be backlogged. Please check our online store for such notices. Parcels usually take 5-7 business days after being shipped to reach most locations in Canada.Sprouts, like […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template-fullwidth.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"yoast_head":"\nHelp - Fresh Greens<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/freshgreens.co\/help\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help - Fresh Greens\" \/>\n<meta property=\"og:description\" content=\"Contact UsPhone Number 416-972-9277Open Every Day 8AM - 5PMF.A.Q.Orders within Canada are shipped via Canada Post. We try to ship orders within two business days, but occasionally we will be backlogged. Please check our online store for such notices. 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Parcels usually take 5-7 business days after being shipped to reach most locations in Canada.Sprouts, like […]","og_url":"https:\/\/freshgreens.co\/help\/","og_site_name":"Fresh Greens","article_modified_time":"2023-05-02T18:25:48+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"14 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/freshgreens.co\/help\/","url":"https:\/\/freshgreens.co\/help\/","name":"Help - Fresh Greens","isPartOf":{"@id":"https:\/\/freshgreens.co\/#website"},"datePublished":"2021-04-17T22:07:35+00:00","dateModified":"2023-05-02T18:25:48+00:00","breadcrumb":{"@id":"https:\/\/freshgreens.co\/help\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/freshgreens.co\/help\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/freshgreens.co\/help\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/freshgreens.co\/"},{"@type":"ListItem","position":2,"name":"Help"}]},{"@type":"WebSite","@id":"https:\/\/freshgreens.co\/#website","url":"https:\/\/freshgreens.co\/","name":"Fresh Greens","description":"Microgreens and herbs","publisher":{"@id":"https:\/\/freshgreens.co\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/freshgreens.co\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/freshgreens.co\/#organization","name":"Fresh Greens Co","url":"https:\/\/freshgreens.co\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/freshgreens.co\/#\/schema\/logo\/image\/","url":"https:\/\/freshgreens.co\/wp-content\/uploads\/2021\/06\/fresh-greens-logo.png","contentUrl":"https:\/\/freshgreens.co\/wp-content\/uploads\/2021\/06\/fresh-greens-logo.png","width":345,"height":252,"caption":"Fresh Greens Co"},"image":{"@id":"https:\/\/freshgreens.co\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/freshgreens.co\/wp-json\/wp\/v2\/pages\/40"}],"collection":[{"href":"https:\/\/freshgreens.co\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/freshgreens.co\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/freshgreens.co\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/freshgreens.co\/wp-json\/wp\/v2\/comments?post=40"}],"version-history":[{"count":14,"href":"https:\/\/freshgreens.co\/wp-json\/wp\/v2\/pages\/40\/revisions"}],"predecessor-version":[{"id":677,"href":"https:\/\/freshgreens.co\/wp-json\/wp\/v2\/pages\/40\/revisions\/677"}],"wp:attachment":[{"href":"https:\/\/freshgreens.co\/wp-json\/wp\/v2\/media?parent=40"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}